Refund Policy

We offer a 90-day return policy, which means you have 90 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must:

• • Be in the same condition as received
• • Be fully functional and tested/working
• • Include all original components
• • Be accompanied by proof of purchase

Return Shipping

Customers are responsible for return shipping costs. If your item arrives damaged, incorrect, or not functioning properly, we will cover the return shipping.

Return Address

Volt Library
1091 Capitol Ave.
San Francisco, CA 94112

How to Start a Return

To initiate a return, contact us at: help@voltlibrary.com

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We’ll make it right.

Non-Returnable Items

• • Gift cards
• • Items returned in a different condition than received

Exchanges

We do not offer direct exchanges. To get a different item, return the original item and place a new order.

Refunds

Once your return is received and inspected, we will notify you if your refund is approved.

If approved:

• • Refunds are issued to your original payment method
• • Processing time: up to 5 business days after inspection
• • Your bank or credit card provider may take additional time to post the refund